Front Desk Supervisor/Manager on Duty

at Brooks St. Motor Inn
Location Missoula, MT
Date Posted August 3, 2018
Category Management
Job Type Full-time

Description

Seeking the right person to lead our front desk staff. Qualified individuals including exceptional front desk agents who desire to move into a managerial position are encouraged to apply.

Position possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to motel procedures and standards.

Be knowledgeable and proficient with the lodge property management system.

Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the motel.

Manages guest issues effectively, keeping in mind both the guest’s needs and the business objectives of the motel. Use discretion and professionalism in resolving conflicts and be willing to consult a member of management if assistance or advice is needed.

Conduct adequate follow-up with both guest and fellow team members.

Job Type: Full-time

Salary: $13.00 to $15.00 /hour

Skills

Previous experience in cash handling & computerized Point of Sale system strongly preferred.
Strong written and verbal communication skills required.

Qualifications

Motel/clerk experience strongly preferred.

Educational Requirements

High school diploma or equivalent.
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