Hotel Aspen & Molly Gibson Lodge Front Desk Concierge

Hotel Aspen/Molly Gibson Lodge
Published
May 26, 2021
Category
Job Type

Description

Join our team!

Work and live in beautiful downtown Aspen!

This position acts as the first point of contact with guests and handles all stages of a guest's stay.  From answering calls and making reservations, to answering guest questions, working with other team members to ensure no detail is missed and the final check-out, you are involved in the complete guest experience! 

Applicants must be available to work 8am-3:30pm or 3:30pm-11pm.  All potential employees must be available to work either shift, weekends and holidays.  

Benefits include up to a $3,000 retention bonus, housing available, flexible schedules, medical, dental, vision, matching IRA, paid time off, ski pass, employee discounts at our hotels in Aspen and Ketchum, ID and MORE!  

Apply online, in-person at Hotel Aspen, or send your resume to [email protected]

Skills

Enthusiasm and passion for hotel sales and guest service
Must be knowledgeable of each property, including specific room categories, room layouts and amenities
Ability to connect with people over the phone and in person. Must maintain a professional and courteous attitude.
Detail oriented
Ability to produce a high level volume of work while maintaining consistent accuracy
Effective oral and written communication
Ability to establish and maintain effective working relationships
Problem solving and creative thinking
Ability to use sound judgment in stressful situations
Ability to learn and adapt to different software programs
Ability to lift, push and pull items as heavy as 50 pounds

Qualifications

High School diploma or GED
Hospitality/Sales Experience preferred
Proficiency in Microsoft Office

Educational Requirements

High school degree or equivalent preferred
Must have business telephone etiquette and customer service experience
Correct English usage, including spelling, grammar, punctuation, and vocabulary

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