Service Express Agent

The Westin Snowmass Resort
Published
November 11, 2019
Job Type

Description

Promptly answer telephone calls, greet callers with a positive and clear voice. Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the goal of addressing and resolving any problems in an efficient and timely manner. Resolve complications and complaints such as missed wake up calls or missed messages using previous...

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