One Primero is an enterprise technology company that serves as one accountable partner across CX platforms, technology delivery, and managed services. Formed from Condado and Tricension, and part of Primero Group, it brings 20+ years of delivery experience and vendor-agnostic advice. It implements contact center, CRM, and conversational AI platforms, modernizes legacy applications, builds custom software, and delivers cloud infrastructure and AI agents. Its managed services cover contact center, Salesforce, AI, and security operations. Clients span financial services, healthcare, retail, manufacturing, and more. Headquartered in Kansas City, One Primero delivers across North America, Europe, the Middle East, and Asia.