Department: Academy Theaters
Reports to: Associate Director, Academy Theaters
Job Type: Part-time – On-Call
Job Classification: Hourly (Non-exempt)
Workplace Location: Los Angeles – Academy Museum, 8949 Wilshire, and Pickford
Compensation: $38.00 per hour
Summary/Objective:
The On-Call Theater Manager, Academy Theaters, is responsible for delivering a premier theater experience for all Academy Theaters. This position will assist in ensuring seamless operations for every show and a best-in-class visitor experience by leading a team of Theater Staff in the day-to-day operations of the Academy Theaters for internal and external programs.
Essential Functions of the Job:
- Foster a welcoming, professional, and service-oriented environment for members, clients, vendors, staff, and guests.
- Ensure the theater facilities are in optimal condition for an exceptional movie experience, including the support spaces, tech spaces, and greenrooms.
- Oversee tech rehearsals.
- Manage daily operations, including floor coverage, breaks, and leading events.
- Manage theater experience challenges, concerns, comments, and complaints, including any seating, ticketing, or admissions issues.
- Communicate effectively with all levels of Academy Campus, inhouse projection staff, AV staff, guest event managers, Academy event staff, and engineers on event days.
- Manage and update screening information into databases and attend meetings as needed.
- Inform theater staff of information relating to events, policies, procedures, or visitor issues.
- Lead daily team briefings to ensure a successful run-of-show for all screenings and events.
- Manage on-stage elements, including panels, talent movement, microphones, ASL interpreters, camera teams, and stage furniture.
- Lead productions by calling shows for all internal and external programs.
- Ensure team compliance with legal policies and procedures.
- Monitor and maintain theater accessibility supplies and equipment.
- Uphold the Academy standard for program excellence.
- Act as a liaison between external clients and internal projectionists/AV team members.
- Other duties as assigned.
Supervisory Responsibilities:
- Event Day Supervision of Theater Staff, Academy Theaters.
Required Competencies:
- A high school diploma or equivalent certification of completion.
- A minimum of 5 years’ experience operating a high-profile cinema or event venue, including supervising a team.
- Must enjoy working with the public and demonstrate friendliness, professionalism, enthusiasm, and a customer-centric approach.
- Knowledge of admissions, Mobile POS, and online ticketing systems.
- A strong sense of showmanship.
- A commitment to diversity, equity, accessibility, and inclusion.
- Flexibility to work evenings, weekends, and holidays as needed.
Preferred Qualifications:
- Museum, or other arts nonprofit experience is a plus.
- Knowledge of movie theater technology, lighting design, sound design, sound reproduction techniques, film, picture aspect ratios, and theater operations preferred.
Physical Demands:
- Ability to climb stairs, bend, squat, traverse stairways, and move moderately weighted items.
Work Environment:
- Primarily indoors at the Academy Theater venues, with occasional need to work outdoors managing lines.
- Occasional need to work in near darkness.
- Variable noise levels depending on programming, including occasional live music.
Travel:
- The percentage of travel time expected for the position is 10%.
Required Vaccination: Full vaccination against COVID-19 is required, including any booster vaccinations as applicable. Exception: Medical and religious accommodations approved by the Office of People & Culture.
Hybrid Requirement: All Academy positions require a minimum of 2 days per week of in-person work at an Academy Location. Exceptions: Positions requiring daily in-person presence (ex., Front-line staff, staff who need to deal with materials on-site, etc.) and medical and religious accommodations approved by the Office of People & Culture.
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