Dylan Kubala

• Utilize ERP system to ship company orders, track stock and maintain data
• Handle and approve customer support/return tickets
• Support warehouse team on various tasks and projects

• Reported to VP of Operations with the ultimate task of removing him from day-to-
day projects
• Duties included, fulfilling custom customer orders, shipping/receiving, inventory
management, customer service, hotel installation, and all reporting associated
• Responsible for determining what needed to be delegated and training employees
on those duties

• Act as single point accountability for the groups order entry and expediting
functions
• Responsible for inquiries, quotes, and following up on quotations until final
resolution
• Work with others in my group to optimize the order entry and expediting functions
for continuous improvement
• Work with sales department to develop and implement account strategies

• Receive incoming packages/shipments
• Maintain Inventory systems
• Assist customers with Shipping, Returning, Copying, Faxing, Printing etc.

• Showed customers the location of certain items
• Helped with the selection of products
• Assisted with merchandise loading and inform customers of promotions

• Loaded and unloaded packages to and from trucks as quickly as possible
• Utilized RFID technology to update databases of incoming and outgoing packages