- Buffalo, New york
- October 4, 2025
Fanchon H Drayton
[email protected] 7163945015 232 Hoyt St fanchondrayton.carrd.co
Profile
Dynamic professional with extensive expertise in managing complex projects and crafting effective
social media strategies. Demonstrates strong skills in digital content creation using tools like Adobe
Creative Cloud and Canva. Proven track record in enhancing operational efficiency and brand reputation,
seeking to leverage skills in digital media, event coordination, and project management for exceptional
results.
Professional Experience
Receptionist/Leasing Agent, Plaza Group
03/2023 – 08/2024
• Efficiently managed multi-line phone system, addressing tenant concerns and directing calls.
• Successfully increased occupancy rates by pitching office leases to potential tenants.
• Collaborate with maintenance team to ensure timely completion of repairs in 45 units.
Director of Operations, (Contract) Primeval Forest Nursery
01/2022 – 07/2023
• Directed social media strategy, increasing followers by 83% and driving significant website traffic
growth.
• Trained team on social media practices, enhancing overall performance and efficiency.
• Managed online reputation, ensuring a consistently positive public image.
• Coordinated operational aspects with the owner, streamlining processes and improving
collaboration.
COVID Compliance Officer, Zero Hour Feature Film
2022 – 2022 | New Orleans
• Conducted daily health screenings and testing, maintaining a safe environment for cast and crew.
• Managed health data and distributed PPE, ensuring team safety and compliance.
• Implemented a tracking system for regulatory changes, ensuring timely policy updates.
Key Set Production Assistant, Zero Hour Feature Film
2022 – 2022
• Coordinated catering for cast and crew, ensuring timely, quality meals, and boosting shoot efficiency.
• Managed petty cash with accurate records, ensuring financial accountability.
• Facilitated inter-department communication, enhancing harmony, workflow, and efficiency.
• Ensured safety compliance, promptly addressing hazards, and maintaining a safe set.
• Enhanced actor and crew support, significantly boosting productivity and morale during shoots.
Covid Hotline Customer Service Representative,
2020 – 2021
NYS Dept of Health
• Swiftly resolved customer concerns, providing empathetic support and adhering to guidelines.
• Accurately documented interactions in CRM for data integrity and easy access.
• Coordinated with healthcare providers for appointments and referrals, ensuring seamless patient
care.
Freelance Writer/ Film Reviewer,
2020 – 2020
Buffalo International Film Festival
• Reviewed nominated films, enhancing festival content quality and audience satisfaction.
• Conducted filmmaker interviews, creating engaging blog content and boosting reader engagement.
• Edited and proofread materials for clarity and consistency, improving team output.
Fanchon H Drayton [email protected] 1 / 2Certified Peer Support Specialist,
Housing Options Made Easy Inc.
• Linked individuals with mental illness to community resources, boosting support networks.
• Performed monthly housing inspections, ensuring compliance and identifying areas for
improvement.
2019 – 2020
• Managed cases for those facing housing instability, offering tailored solutions.
Podcast Host/Producer, Freelance/Self Employed
• Increased podcast listenership by 78% through targeted social media strategies.
• Clarified complex topics to enhance listener comprehension.
• Ensured content accuracy with thorough fact-checking.
• Produced and edited audio to improve sound quality.
2018 – 2019
Multiple, Best Self Behavioral Health
05/2016 – 10/2019
• Provided peer support, enhancing client trust and engagement through regular interaction.
• Led group activities, ensuring active participation and maintaining necessary supplies.
• Conducted monthly housing inspections, ensuring compliance with industry standards.
• Coordinated with various departments to resolve client issues, improving service delivery.
• Organized and maintained accurate client records, ensuring comprehensive and up-to-date
information.
Event & Production Intern, WUFO 1080 AM
2014 – 2014
• Developed innovative ideas in brainstorming sessions, enhancing project execution and creativity.
• Conducted industry and competitor research, aiding critical production decisions.
• Coordinated meetings and managed communications, providing essential administrative support.
• Supported live broadcasts and studio recordings, ensuring seamless operations.
• Drafted and edited news outlines for on-air talent, improving content quality.
Distrobution Specialist, Freelance/Self Employed
• Increased revenue by 89% through strategic sales plans and effective market penetration.
• Developed pricing strategies based on market analysis to maintain a competitive edge.
• Built and sustained strong relationships with key accounts, ensuring repeat business.
• Educated customers on cannabis products, enhancing their knowledge and satisfaction.
• Promoted brand awareness at events and dispensaries, driving customer engagement.
2013 – 2016
Director of Operations and Events, The Sanctum Squad
2012 – 2012
• Led a team of 10 to execute strategic initiatives, driving operational improvements and efficiency.
• Oversaw budgeting and resource allocation, enhancing performance and cost-effectiveness.
• Collaborated with cross-functional teams to ensure alignment and effective communication.
• Negotiated vendor contracts, achieving cost savings without compromising quality.
• Managed event budgets from $200 to $4000, ensuring cost-effective solutions.
Education
Bachelors Degree in Media Production,
Buffalo State University
Minor In Cultural Anthropology
Associates Degree in Business, Bryant & Stratton College
2018 – 2020
2012 – 2014
Skills
| | |
Cap Cut: Video Editing Captions GarageBand: Audio Editing Looping Audio engineering
Meta Business Suite: Ad Creation |
Analytics
Fanchon H Drayton [email protected]